Privacy policy

At AMAL FATIMA, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us. 🤎👝

📋 Information We Collect

When you place an order or contact us, we may collect:

  • 👤 Full Name
  • 📱 Phone Number
  • 📧 Email Address
  • 🏠 Shipping & Billing Address
  • 🛍️ Order and purchase details
  • 💳 Payment-related information
  • 💻 Website/device information

We only collect information that is reasonably necessary to provide our services and process your orders.

🛒 How We Use Your Information

We may use your information to:

  • ✅ Process and deliver your orders
  • 📞 Confirm your order and contact you
  • 🚚 Provide shipping and delivery updates
  • 💬 Respond to customer questions
  • 🔄 Process returns, exchanges, and refunds
  • 🔐 Help prevent fraud and unauthorized activity
  • 📈 Improve our website, products, and services
  • 📢 Send promotional offers where permitted

🔐 Protection of Your Information

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

🚚 Sharing Your Information

We may share necessary information with trusted service providers, including:

  • 🚛 Courier and delivery companies
  • 💳 Payment service providers
  • 🛒 Shopify and related e-commerce service providers
  • 💻 Website and technical service providers

We only share information that is reasonably necessary for them to provide their services.

🍪 Cookies

Our website may use cookies and similar technologies to:

  • Improve your browsing experience
  • Remember preferences
  • Understand website traffic
  • Improve our website and services
  • Support relevant marketing

You can manage or disable cookies through your browser settings, although some website features may not function properly.

📢 Marketing Communications

If you provide your contact information, we may occasionally send you information about new products, special offers, promotions, and store updates.

You can request to stop receiving promotional communications at any time.